Overcoming barriers to good practice in money guidance

About this event:

Are you helping people in your community or through your role with money problems? Do you have experience of facing barriers to receive money guidance yourself?

In this day-long event we will take part in workshops to share good practice in overcoming barriers to good practice in money guidance.

Together we will work on identifying barriers, coming up with solutions and we will make sure that giving the best guidance we can and we know when and where to signpost to specialist advice.

As well as hearing from speakers, we will be encouraging participants to share their own examples challenges we face and of good practice, so that through this Money Guiders England Network event we all experience being part of a living community of practice.

W e hope that participants will come away with new ideas to try out, awareness of steps to take to overcome some barriers and will feel further supported in their work.

There will be plenty of opportunities for networking and getting to know our fellow money guidance practitioners.

Please note that this in person event is limited to 100 participants so please book early to guarantee your place. If you find that you cannot come after all, please let us know so that we can offer your place to someone else.

Who should attend?

A must attend event for money guiders including both volunteers and employees who deliver money guidance support from signposting to more complex guidance in organisations as well as anyone in community organisations and groups who helps others with money problems

What will be covered?

• Getting started with identifying barriers
• Clients reluctant to access support
• Executive functions
• Access to resources
• Framing your offer
• Good practice in all areas
• Boundaries of unregulated guidance

Who is speaking at the event?

May Fairweather, Talk About Money CIC & Fairweather Adventures

Emma Finn, Stretford Public Hall

James Kelly, Money and Pensions Service

There will be group work within the event and Jessica Duffy (Leeds Older People’s Forum), Jo Stapleton (Age UK Camden) and Claire Brandon (Quaker Social Action) will be among the facilitators.

Food and refreshments

A simple lunch will be provided and tea and coffee and refreshments will be available during the day.

Money Guidance Competency Framework

Technical domain section 1, Knowing Your Customer

This domain is about understanding who the customer is and their needs – which they may or may not be aware of – and draws on many of the cross-cutting behaviours and skills that underpin practice. It requires the practitioner to develop an understanding of their customers, including background, circumstances, expectations and goals.